How To Remove “Windows Security Alert” Tech Support Scam?


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While browsing the internet, many Windows users come across a critical warning pop-up, “Windows Security Alert.” This security message claims to be from Microsoft alerting its user for a malware attack. However, that is not true, and the error message is purely a scam, quite similar to the “This Computer is Blocked” scam.

In this guide, we would discuss more or “Windows Security Alert,” how it got entered on your system, and how to get rid of it.

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What is “Windows Security Alert”?

“Windows Security Alert” is a fake warning pop-up that Windows users get when they visit any malicious site. This pop-up scam is basically a social engineering attack to trick users into calling a fraud tech support number. This is the message that a user receives in the form of a fake alert.

support.windows.com says:
** Windows Security Alert **

Internet Security Alert! Code: 055BCCAC9FEC

Do not ignore this critical alert.

If you close this page, your device access will de disabled to prevent 
further damage to our network.
Your device has alerted us that it has been infected with a 
Suspicious Activity. The following information is being stolen:
        > Facebook logins
        > Credit Card details
        > Email Account Login
        > Photos stored on this device

Please call us immediately at: +1 844 885 0155

You must contact us immediately so that our engineers can walk you 
through the removal process over the phone. Please call us within 
the next 5 minutes to prevent your device from being disabled.

Such faux alert frightens the users who receive it, and in anticipation of getting a solution, they call the fake number. After reaching the bogus number, the scammer pretending to be a tech expert provides fake solutions to fix the problem and ask for the payment in the form of solution fees. Scammers can also perform many hazardous tasks like asking for remote access to your system, taking your private details, suggesting to download malware infected program to fix the issue, and many more.

Windows users should never pay attention to such fake pop-up messages as following its instructions can cause many troubles. It is essential to know that Microsoft never includes any number in the error message. In fact, Microsoft would never ask its user to call them and then ask for private information such as bank details.

Why did I get the “Windows Security Alert” Pop-Up?

If you see the “Windows Security Alert” pop-up message on your screen, it might be because of one of the following reasons:

  • You might have visited an infected website while looking for freeware or similar things on the internet.
  • Your system might be infected with an Adware program, which is causing the irrelevant ads and pop-ups on your browsing screen.
  • The browser you are using might be tainted with ill-disposed malware known as Browser Hijacker. A browser hijacker can take control of your browser’s settings and redirect you to infected sites.
  • Many users blindly install the software programs without unchecking the bundled programs that come with the installer. Cybercriminals often introduce malware such as Adware and trojans through the bundled programs.
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How to Fix “Windows Security Alert” Virus alert?

If you are dealing with this message or pop-up repeatedly, you have to get rid of the root cause redirecting this fake message to you.

Here are the steps for that:

Restart your PC in Safe Mode

Windows Safe Mode is the perfect environment to find out and solve the critical errors in the system. In safe mode, only system programs and some crucial programs run. Safe mode would most likely kill the applications and its files that try to run automatically on your system. Follow this guide to boot your Windows 10 PC in Safe Mode.


Uninstall Suspicious Applications

If the “Windows Security Alert” Scam still appears on your PC, try to find the culprit application and uninstall it. 

  1. Right-click on the taskbar and select the Task Manager.
    Open Task Manager

  2. Watch out for the applications that are consuming the system memory even though you did not install or launch them.

  3. Right-click on the suspicious application and open its file location. 
    uninstall suspicous files

  4. Delete the file from its root location.

  5. Open Control Panel and click on Uninstall a program and check for suspicious apps. One by one, select and uninstall them.uninstall the apps


Delete Temporary Files

The temporary files folder can also be a carrier of malicious files. Thus, we recommend deleting all the temporary files and folders regularly for the smooth running of the system. Removing the temporary files would also clear the unnecessary clutter from your system and free-up the valuable space.

Here are the steps to eliminate thre temporary files:

  1. Open the Run command window. 
  2. Type %temp%  and hit the enter key.temp run command
  3. This run command would navigate you to this path: C:\Users\[username]\AppData\Local\Temp, that is, the temp folder.
  4. Select all Files and Folders of this folder and delete them. Don’t hesitate to delete them, as they are not essential for any of your tasks. Delete temp files
  5. Next right-click on the Recycle Bin and select Empty Recycle Bin.Empty recycle bin

Reset Web Browser Settings

If your browser is misbehaving because of the “Windows Security Alert” Scam, then reset its settings to default.

  1. Open Chrome and navigate to Settings by clicking on the three-dots at the top right.Chrome Settings
  2. Click on advanced Advanced.Chrome Advanced Settings
  3. Under Reset and cleanup, click on “Restore settings to their original defaults.”Restore chrome
  4. Select Reset settings on the next prompt.reset the chrome
  5. Relaunch your browser.

Install an Antimalware and Perform a Scan

Manually removing malware can be a tedious task, and it takes a lot of time and effort on our part. Sometimes, it may get irritated for you if you are not much into technology. There is no need to worry; you can get a robust antimalware like MalwareFox that will scan for malware and remove it.

MalwareFox is reliable security software that promises to protect your system and helps to handle malware and viruses. MalwareFox will scans, detect, and remove Malware and offers real-time protection. It also protects your PC from the most dangerous malware such as phishing attacks, Ransomware, Zero-Day Attack protection, Grayware, Keyloggers, etc.

  1. Download Malwarefox and install it.
  2. Perform a full system scan to get rid of every malware that is troubling your system.MalwareFox Antimalware
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How to Avoid such Threats?

It is essential to avoid “Windows Security Alert” and other such threats so that you do not have to deal with them. Here are some tips for that:

  1. Never fall into the trap of attractive pop-ups and banner ads.
  2. Always ignore award-giving web pages and emails. Never click on the links they carry.
  3. While installing software, uncheck the installation of the bonus program.
  4. Avoid getting freeware programs from unsecured and untrustworthy sources
  5. Always keep installed a robust antimalware solution on your device so that any threat can be detected beforehand.
 Is “Windows Security Alert” Scam by Microsoft?

NO. Microsoft is a reputed and one of the biggest software development companies in the world. The cyber attackers take advantage of its trusted name to spread fake alerts like “Windows Security Alert.”

What do I do when Microsoft blocks my computer?

Microsoft never blocks any computer. You see the warning of “Microsoft has blocked your computer” because a malware might have got an entry on your system and triggered the fake message to spread the spam.


​Best Anti-malware

MalwareFox ​Premium


  • ​Removes Malware which Antivirus cannot
  • Protects from ​Ransomware Attacks
  • ​Lightweight​ and Fast ​Detection

1 thought on “How To Remove “Windows Security Alert” Tech Support Scam?”

  1. What a useful post, I must say. A friend of mine was a victim of this tedious malware, used these tips and the malware disappeared. Now, I see that
    And I must say that this helps me on my task to learn aboutIT security. So thank you for that.

    Reply

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